Situated on traditional Anishinaabe and Haudenosaunee Territory, Agnes Etherington Art Centre is a curatorially driven and research-intensive professional art centre and pedagogical resource at Queen’s University. By commissioning, researching, collecting and preserving works of art, and through exhibiting and interpreting visual culture through an intersectional lens, Agnes creates opportunities for participation and exchange across communities, cultures, and geographies.
Agnes is committed to anti-racism. We work to eradicate institutional biases and develop accountable programs that support and centre the artistic expression and lived experience of Black, Indigenous and People of Colour.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity-seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the 2SLGBTQA+ community and others who reflect the diversity of Canadian society.
The Part-Time Receptionist welcomes and orients visitors to Agnes Etherington Art Centre, fostering an inclusive environment and supporting the smooth operation of Visitor Services. The duties and responsibilities include:
• Welcoming visitors of all ages and backgrounds, providing way-finding, exhibition and programming information, inviting donations and experience feedback
• Monitoring onsite activity ensuring visitor adherence to gallery policies;
• Performing daily administrative tasks and preparing seasonal mailings;
• Responding to visitor inquires and concerns in person, over the phone and by email
• Ensuring public areas are kept tidy and assisting in light cleaning of public spaces;
• Assisting in the staging, monitoring and clean-up of special events.
Summary of Key Qualifications:
• Previous customer service experience required;
• Ability to communicate professionally with visitors and staff; in person, over the telephone and by email;
• Confident public speaker who is able to convey enthusiasm for the visual arts and visitor experiences;
• Ability to provide information about exhibitions, interactive elements and programs;
• Ability to follow instructions effectively and possess excellent decision-making skills;
• Have a positive attitude and be able to work independently as well as part of a team;
• Be able to take initiative when problem-solving, using available resources, and work well under pressure;
• The capacity to pay close attention to detail, complete work in a meticulous and accurate manner, and the ability to prioritize work effectively;
• Proficiency in the use of Microsoft Office suite (Word, Excel, Outlook) and point of sale transactions.
• Knowledge of French and/or other languages is an asset;
• Satisfactory Criminal Records Check and Vulnerable Sector Screening required.
Please apply through CareerQ. Please include the following: Cover letter, résumé with email address and class or commitment schedule. Only applicants selected for interview will be contacted.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.
The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at email@example.com.